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Customer Assistant

Fri Jul 12, 2019 • Boardrm Retail   20 Views    New Job
Job ends on Tue Aug 13, 2019


Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like.

  • We’re known for delighting our customers with brilliant service.
  • As the friendly face of our brand in store, you’ll uphold our reputation by helping each customer find exactly what they came in for – that unmistakable M&S experience as well as the perfect product.
  • You could find yourself talking food or fashion, lingerie or luggage, shoes, boots or beyond.
  • In some roles, you'll specialise; fine-tuning your knowledge and honing your expertise in a particular area.
  • Over time you will find yourself working across the store experiencing everything M&S has to offer and developing your skills and experience.
  • Wherever you join us, the important thing is helping customers find and fall in love with our products.
  • You'll also be using your product knowledge to help customers decide what's right for them - something that we'll help you with when you join us, thanks to our PACE plan.
  • You’ll learn about Presentation, Availability, Commerciality and Experience, as well as receive the tools and support you need to make a big success of your role - whether out on the shop floor or connecting with customers on the tills.
  • You could take them beyond the store too.
  • We've rolled out an inspiring interactive shopping experience across two thirds of our stores now.
  • So guiding our customers through our multi-channel offer will be down to you.
  • Being a Customer Assistant is about being approachable, knowledgeable and helpful.
  • You’ll need the energy and positive outlook to be at your best while on your feet all day, helping customers get the very most from their M&S experience.
  • You will be flexible, in the work you do and the hours you work, to help give our customers the best experience we can.


Required skills

Not Mentioned


How to Apply? If all of this sounds like you then why not click on the apply button or if you want to learn more before that then register and send a message to the employer/agency who will answer any questions that you might have!
Your Reference: 97401944
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